🌟 The Junction Multibank – Emergency Support Changing Lives Every Day
At The Junction Multibank, we’re proud to work alongside Amazon and Multibank UK and our amazing funders within Stockton Borough Council, Middlesbrough Borough Council Redcar & Cleveland Council and Hartlepool Brough Council to make sure families, young people and adults in crisis get the essentials they need – fast.
As the cost of living continues to put pressure on our communities, demand for urgent support is rising. That’s why our Emergency Order system is so vital. It allows our referral partners to request essential items within hours when someone’s situation changes suddenly, or when a family has nothing left to fall back on.
What this looks like in real lives
In 2025 alone, the Emergency Order service:
📦 Delivered 7,557 essential items
🏘 Supported 290 households
👨👩👧 Helped 847 people
🚨 Responded to 48 urgent referrals
Schools, social workers, family support teams, NHS colleagues, housing organisations, probation services, leaving‑care teams, neighbourhood wardens and our own Junction services all rely on this fast‑track lifeline.
We see emergency requests come through for:
Rough sleepers arriving cold, wet and exhausted
Families moving into an empty home with nothing
Parents fleeing domestic abuse with only the clothes they're wearing
People rebuilding their lives after fires, accidents or financial crisis
Children with additional needs who need sensory or comfort items urgently
What our partners tell us
“The Moses Project are in desperate need of items. Men are arriving freezing cold, soaked through and exhausted after sleeping rough in snow and ice across Stockton and Middlesbrough.”
“I’m supporting a gentleman with ongoing physical and mental health issues. He has just left prison and only has a pair of shorts. He urgently needs clothes and some food.”
“I’m working with a mum and two young children who fled to Middlesbrough for safety. They arrived with no clothes and no toys – one child has SEN and needs sensory supports.”
And the impact is immediate
One mum told us:
“Oh my god, I never expected this much. I was so worried about how I could feed my son. We’re moving house and all my money is gone. I was embarrassed to ask for help today but I’m so glad I did. Thank you from the bottom of my heart – you have no idea what a relief this is.”
This is why The Junction Multibank matters.
This is why your support matters.
💬 How You Can Help
We’re actively looking for:
💼 CSR & Corporate Support
Corporate volunteering
Workplace fundraising
Surplus goods or stock that can be redistributed
🎽 Support Our ‘Kit Out’ Campaign
Help us provide sportswear and kits to children and young people so they can take part in clubs, activities and summer programmes with confidence.
If your organisation can support, we’d love to talk.
Get in touch now email dawn.golightly@thejunctionfoundation.com You can find out more about the work of The Junction Multibank here Blog 2 — The Junction